Privacy Statement
Thank you for visiting our website, using our applications, or other services. This Privacy Statement outlines the information we collect, how we use and disclose this information, and your rights regarding our practices.
Notice Regarding the Collection of Personal Information
For the purposes of this Privacy Policy, “personal information” means information that can identify, associate with, describe you, or reasonably relate you directly or indirectly, including “personal data” or similar terms as defined under applicable law. We collect the following categories of personal information. As shown in the table, we may “sell” or “share” some of these categories of personal information (as defined under California law) with advertising networks, data analytics providers, social networks, and data brokers for the purposes described in this Privacy Statement, including informing you of offers, promotions, and services, and engaging third parties to perform services such as marketing or advertising on our behalf. We do not knowingly “sell” or “share” (as defined under applicable privacy laws) the personal information of persons under the age of 18.
How We Use and Retain Your Personal Information
We may use the information we collect about you for the following business purposes:
1. To provide you with a quick and convenient checkout experience;
2. To process your orders, contact you regarding order status, answer any questions you may have, or otherwise contact and communicate with you;
3. To resolve issues related to our services, our business, or our products and services, and to protect the security of the website and our business; and
4. To help us better understand our website and store visitors, app and service users, membership program members, and customers, and to improve their shopping experience and our business.
5. To train and improve technologies such as artificial intelligence/machine learning models and algorithms.
We may also use the information we collect about you for the following business purposes:
1. To provide you with personalized product recommendations, customized content, and targeted advertising and offers on our services, other platforms, or via SMS (such advertising or other targeted content may be related to us, such as advertisements related to our services, or related to third parties, such as product advertisements provided by third parties), and to contact you about upcoming Foot Locker promotions, offers, and product information;
2. To send you promotional and discount information and allow you to participate in them;
3. To contact you on behalf of our partners to inform you of upcoming promotions and offers.
We may also use the information we collect about you for other purposes that we explained to you when we collected your information, and for other purposes permitted by law.
We will retain personal information to the extent reasonably necessary or permitted by law, depending on the purpose for which it was collected. The criteria for determining the retention period include: (i) the length of our ongoing relationship with you; (ii) whether we have a legal obligation to do so; (iii) whether you have exercised a privacy right (e.g., you request the deletion of your personal information); and (iv) whether retaining your personal information is appropriate from our legal position (e.g., taking into account applicable statutes of limitations, litigation, or regulatory investigations).
Information Collection
1. Information You Provide to Us
We collect the personal information listed in the “Collection Notice” above when you provide us with personal information, such as: (1) registering/creating an account; (2) purchasing our products or services or redeeming FLX membership points; (3) completing surveys or product reviews; (4) participating in our promotions, contests, or sweepstakes; (5) registering for a membership program, subscribing to newsletters or other communications; or (6) contacting us. If you register or otherwise associate with us using a third-party login (e.g., a social network), we may receive certain information about you from that third party based on your registration and privacy settings on that third-party service.
2. Register/Create an Account
We encourage you to register/create an account when shopping on our website or app; however, registration is not mandatory. Our registration form may require users to provide contact information such as name, date of birth, postal code, mailing address, daytime phone number, mobile phone number, gender, email address, and password. You must be at least 13 years old to register. Registration helps us provide you with a quick and easy checkout experience and manage your membership program when you sign up. The customer contact information you provide will be used to contact you regarding order status, answer your questions, and (unless you opt out) send you notifications about upcoming promotions, contests, advertisements, and product information. You acknowledge and agree that you are responsible for maintaining the confidentiality of your registration information and password. You are responsible for all actions taken using your registered account to access the website or app and other services. You may also fill out a customer profile if you wish. While not mandatory, the information obtained from your registration and customer profile helps us better understand our customers and uses this information in accordance with the provisions of this Privacy Statement, including improving your shopping experience and providing you with more relevant content and advertisements.
3. Information We Automatically Collect
We, our service providers, and other third parties may use cookies, web beacons, pixel tags, log files, cameras, audio devices, sensors, or other technologies to automatically collect certain information when you use our websites, applications, membership programs, stores, or other services, or interact with emails or advertisements on our websites, applications, membership programs, stores, or other websites or services. Cookies are small data files sent from a web server to your browser and stored on your computer's hard drive.
For example, these technologies may allow us or third parties to automatically collect the following information: your IP address, geolocation, unique user ID, device identifier, mobile advertising identifier (such as IDFA, AAID), browser type and version, character set, screen size and color, language, phone model, operating system and version, carrier, internet service provider, the amount of time you use websites or applications or other services, the content you are viewing (and the duration of viewing), purchases, downloads or other actions, the URLs you visit (referral URLs), the URLs you are currently visiting or about to visit, the number of times you have returned, browser session logs, mouse movements, keystrokes, scrolling and other browser/viewing data, whether and how you click, open, forward or otherwise interact with links, emails, SMS and advertisements, relevant timestamps and other service usage data.
Information collected by us, our suppliers, and other third parties through such cookies and other technologies, as well as information we share with them or that we otherwise collect about you, enables us or our suppliers to identify you or your device, allows us to track your orders when you shop on our website or application, improves our website, enables our services to function, maintains your preferences and settings, provides enhanced functionality, combats fraud, identifies registered users when they visit our site, provides registered users with more relevant information and advertising (whether within the service or on third-party assets), measures the effectiveness of such content and advertising and optimizes audience and relevant content/advertising delivery, and for other purposes permitted by this Privacy Policy.
Most web browsers are set to accept cookies by default. You can usually choose to delete or refuse cookies if you wish. Please note that if you choose to delete or refuse cookies, it may affect the availability and functionality of our services. This website uses cookies and other technologies to help track items you add to your shopping cart, including when you abandon your cart; this information is used to determine when to send a cart reminder message via SMS.
Use and Management of Cookies
We may use cookies and other similar technologies to improve our website.
You can read about how we use cookies and how to limit or refuse them in the "Information Collection" section, specifically the subsections titled "Information We Automatically Collect" and "Tracking Options."
You can manage cookies associated with certain interest-based advertising using a number of tools, including:
1. Adjusting your privacy and advertising settings on your mobile device (if your device allows) to control whether you receive certain interest-based targeted advertising.
2. Managing certain cookies or other privacy preferences using your browser settings (if applicable).
Please note that you may need to manage these settings separately for each device and browser used to access our website.
Updating Your Information
Please note that it is always your responsibility to update the personal information you provide to us. If you have registered or participated in a membership program, you can update your personal information through your registered account or membership program account. If you choose to delete some or all of your personal information, please note that we may retain transaction data, membership program-related data, and other data in accordance with legal data retention policies under applicable laws and regulations.
Privacy Statement Changes
We may update this Privacy Policy from time to time to reflect changes in our privacy practices. If we make any material changes to our privacy practices, we will indicate the date of the most recent update at the top of this Privacy Policy, and you will be bound by such changes when you access services associated with the updated Privacy Policy. We may also notify you of such material changes in other ways as appropriate. We encourage you to check this page periodically for updates to our privacy practices.
Children's Privacy
We do not sell products to children. The children's products we sell are intended for adults only. We do not target our website or applications to children under the age of 13, nor do we knowingly collect any personal information from children under the age of 13.
You must be at least 13 years old to submit personal information to us, including registering, placing orders, or participating in any of our online promotions on our website or applications. We do not knowingly "sell" or "share" (as defined in applicable U.S. state privacy laws) the personal information of persons under the age of 18.
Links to Other Websites
These services contain links to other websites whose privacy policies may differ from ours. We are not responsible for the privacy practices or content of these other websites or applications. Therefore, we recommend that you review the privacy statements posted on any websites or applications you access through this service. These Terms and Conditions do not apply to any such linked websites or applications. We do not endorse any linked websites or applications, nor any information, materials, products, or services contained in or offered by linked websites or applications. We make no warranties, express or implied, regarding any information, materials, products, or services contained in or offered by linked websites or applications, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
You acknowledge and agree that we are not responsible for the content, accuracy, legality, suitability, copyright compliance, privacy practices, security, or any other aspect of any such linked websites or applications. You further acknowledge and agree that you access or use any such linked websites or applications entirely at your own risk, and you hereby waive any and all claims against us regarding such linked websites or applications.
Data Transfer
We may transfer personal information about you collected through our services to countries other than the country where we collect the information. If you are an international visitor using our services, please note that we may transfer the information you provide to computers in the United States. We will take steps to ensure that we process data collected under this Privacy Statement for the purposes described in this Privacy Statement and to protect information during data transfer in accordance with the methods described in this Privacy Statement.
Data Privacy Framework Policy
We participate in the EU-US Data Privacy Framework, the Switzerland-US Data Privacy Framework, and the UK extension of the EU-US Data Privacy Framework, respectively, for data received in the United States from the EU, Switzerland, or the UK.